Shipping policy

Shipping Policy

At LINGTENG, we are committed to ensuring that your order is delivered quickly, safely, and efficiently. Here are the details of our shipping process:

Order Processing

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• You will receive an order confirmation email after successfully placing an order.

Shipping Methods and Delivery Time

• Standard Shipping: Estimated delivery time is 3-7 business days. (During peak season, delivery time is based on the receipt date)

Tracking and Notification

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your package in real time through our website or the carrier's tracking system.

Shipping Fees

• Standard Shipping is free.

Shipping Restrictions

• We currently do not ship to PO Boxes, APO/FPO addresses, or restricted areas.

• For international shipments, duties and taxes may apply depending on the regulations of your country.

Lost or Delayed Shipments

If your package is delayed, lost, or damaged during shipping, please contact our support team immediately. We will work with the carrier to resolve the issue as quickly as possible.

For any further questions regarding shipping, please feel free to contact us at Customer Support Email. Your satisfaction is our top priority!